LOST & FOUNDBack to Guest Services
LOST & FOUND
If you've lost an item, please complete the form below.
For items lost in the Terminal Link train station or Terminals 1 and 3 of Toronto Pearson Airport, please visit torontopearson.com to fill out a lost report or visit the Lost and Found Office on the Ground Level in Terminal 1. Alternatively, for further assistance please call the Airport Information Line at 416-AIRPORT (247-7678) or toll free at 1-866-207-1690.
For items lost on the UP Express, please fill out the form below. Lost and Found UP Express staff will review the information provided and respond to your inquiry, usually within 24 hours. Please note that it may take up to 72 hours for items to be transferred to the Lost and Found Office at Union Station. Alternatively, you may visit us at an UP Express Service counter or contact us at 1-844-GET-ON-UP.
Please note that UP Express does not assume responsibility for lost or stolen property.
Please fill out the form below
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YOUR PRIVACY MATTERS
Metrolinx is committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). Our alignment with this standard is reflected in the people, technologies and processes we employ.
Questions about this collection should be directed to:Manager, Customer Contact, Metrolinx,
97 Front Street West, Toronto, ON, M5J 1E6, (416) 869-3600.
Thank you for your submission. A representative from UP Express will respond to your request within two business days.