Wear a Face Covering. It's mandatory.

Guest Services

Learn more about how UP Express can help you.
Wear a Face Covering. It's mandatory.

Guest Services

Learn more about how UP Express can help you.

FAQ

Have questions about UP Express? We have answers! Discover some of our most commonly asked questions.

Learn more
UP Express Illustration

Contact Us

Our Guest Services team is happy to serve you, discover more about how to get in touch with our Contact Centre.

Learn more
UP Express train headed to Union Station surrounded by tourist arrtractions

Lost and Found

Have you lost an item? We have a form for you to fill out!

Learn more
Collage travel items such as, watch, suitcase, toiletries, laptop, watch, passport, phone

Pay a Fine

Have you received a fine? You have options for paying them!

Learn more
UP PRESTO Tap Payment Station surrounded by a phone, Smart Watch, debit, credit, and Presto cards

Accessibility

We are committed to ensuring our services and operations are fully accessible.

Learn more
UP Express train in front of Union Station terminal

Passenger Safety

Your safety is our number one priority! Learn more about what UP Express is doing to ensure safety for all.

Learn more
Banners