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Terms and Conditions

Terms and Conditions

UP Express Terms of Use

UP Express Terms & Conditions

These Terms and Conditions outline important customer service and travel information for guests.

UP Express Terms and Conditions

UP Express Website Terms

The Website Terms and Conditions of Use which apply to your use of the UP Express website. Please read these Terms carefully. By accessing and browsing the Website, you acknowledge that you have read, understood and agree to abide by and comply without limitation or qualification, to these Terms.

UP Express Website Terms

UP Express Wi-Fi Terms of Use

The UP Express Wi-Fi Terms of Use outline the duties and responsibilities associated with use of the wireless internet access system on UP Express.

UP Express Wi-Fi Terms of Use

Other Policies and Legal Information

Read the Metrolinx Privacy Policy

Read Metrolinx’s Social Media Code of Conduct

Chipolo – UP Express - Official Legal Statement

Metrolinx is not the manufacturer of this promotional product or the provider of its associated services. We provide no warranty and make no claim about its fitness for any use. In no event will Metrolinx be liable to you or any other person for any direct, indirect, special, or other damages for any use of this product. Use of the promotional product is subject to Chipolo’s terms, including their privacy policy. For details, please visit https://chipolo.net/en-us/pages/terms-of-use

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A division of Metrolinx, an agency of the Ontario Government, UP Express connects Toronto Pearson International Airport and Union Station in downtown Toronto.

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Personal information is collected under the authority of the Metrolinx Act, 2006, and in accordance with FIPPA. Personal information you provide will be used, as requested, to respond to your enquiries, add you to an e-mail list that may send promotional messages, enhance and improve our services, or otherwise provide you with a personalized experience. For questions, contact: Manager, Customer Care, Metrolinx, 20 Bay St, Suite 600, Toronto, ON M5J 2W3, (416) 869-3600

97 Front Street West, Toronto, ON M5J 1E6, Phone: 416-874-5900

Copyright © Metrolinx 2025