- From Ambassador at platform
- Service Counter
- Self-serve Reload Machine
- Ticket Vending Machine
- We’re bringing you more ticket-purchasing options with the introduction of a new generation of Ticket Vending Machines (TVMs) across the UP Express network.
- You will see existing TVMs replaced and upgraded in phases.
- The new Ticket Vending Machines (TVMs) offer enhanced accessibility and features to provide you with a better customer experience.
- You can now purchase tickets for UP Express or GO Transit, check balance and/or reload funds on your PRESTO card!
- PRESTO-enabled Ticket Vending Machine
Facilities and Services
- Washrooms
- Elevators
- Lost and Found office
- PATH Access
- TTC Station/Bus/Street Car
Air Travel Assistance
- Airport Terminal Info and Maps
- Flight Information Displays
Retail & Comfort
- Food and Beverage Items
- Newspapers and magazines
- Power sockets and charging stations
- Retail offerings
- Seats and tables
Visitor information
- Passenger Pick-up and Drop-off Info
- Station information and maps
- Tourism Information
- TTC/GO/VIA Connection Information
Ways to Pay
- PRESTO Card
- PRESTO Contactless
- UP E-Tickets
- UP Paper Tickets
Union Station Amenities
Where to Buy Tickets and Load Your PRESTO Card
Balzac's Coffee Roasters
Learn MoreIn need of the perfect cup of coffee or after your travels? Visit Balzac's Coffee Roasters and you'll be delighted by the deliciuos assortement of various blends on hand.
Operating Hours:
- Mon to Fri 6:30 - 20:00
- Sat to Sun 7:00 - 20:00